Last updated: 1st Jan 2026
alexandermedic (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, book coaching services, or interact with us.
We may collect the following personal information:
Name
Email address
Payment information (processed securely via third-party providers such as Stripe)
Booking details and session history
Information you voluntarily provide during coaching sessions or via email
Website usage data (e.g. pages visited, device type), collected via cookies or analytics tools
We do not collect sensitive personal information unless it is voluntarily provided and reasonably necessary for the service.
Your information is used to:
Provide and deliver coaching services
Manage bookings, payments, and session scheduling
Communicate with you about sessions, policies, or updates
Send relevant emails (e.g. confirmations, reminders, resources)
Improve our website, services, and user experience
Meet legal, accounting, or regulatory obligations
We do not sell or rent your personal information to third parties.
All payments are processed securely through third-party payment providers (such as Stripe). We do not store or have access to your full payment details.
Please refer to Stripe’s privacy policy for information on how they handle payment data.
We may share your information with trusted third-party service providers only where necessary to operate our business, including:
Payment processors (e.g. Stripe)
Booking and scheduling platforms (e.g. Cal.com / TidyCal)
Email and marketing platforms
Website hosting and analytics providers
These providers are required to handle your information securely and only for authorised purposes.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Information is stored electronically using secure platforms and access is limited to authorised personnel only.
Our website may use cookies and analytics tools to understand how visitors interact with the site and to improve functionality.
You can disable cookies through your browser settings if you prefer.
You may request access to, or correction of, your personal information at any time by contacting us at the email address below.
If you receive emails from us, you may unsubscribe at any time using the link provided in the email or by contacting us directly.
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
alexandermedic